Privacy Policy

Effective Date: May 18, 2026

Sibhu Prints ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.sibhuprints.com and use our services.

1. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Billing and shipping address
• Order details
• Payment information (processed through secure third-party gateways)
• WhatsApp messages and communication history
• IP address and browser information

2. How We Use Your Information

• To process and fulfill orders
• To provide customer support
• To send order updates and invoices
• To communicate via WhatsApp, email, and phone
• To improve our products and services
• To comply with legal obligations

3. WhatsApp Communication

If you contact us through WhatsApp, we may store your phone number and message history to provide customer support, order updates, and promotional communication where permitted. We use the WhatsApp Business Platform provided by Meta Platforms, Inc.

4. Payment Processing

Payments may be processed through secure third-party providers such as Razorpay. We do not store your full credit or debit card details on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers such as:

• Payment gateways
• Shipping and courier partners
• CRM and customer support platforms
• WhatsApp Business Platform and Meta services

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage. You may disable cookies in your browser settings.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information, subject to legal requirements
• Opt out of marketing communications

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

12. Contact Us